Business Support Services

Our Business Support Services division provides organisations with the strategic and operational assistance needed to navigate complexity, improve performance, and achieve sustainable growth. We serve as an integrated support function — one that can be deployed flexibly according to your needs and budget.

Services within this division include: Business Process Optimisation — we analyse your current workflows and identify opportunities to eliminate inefficiencies, reduce costs, and improve output quality. Procurement Support — we help you identify reliable suppliers, negotiate better terms, and manage vendor relationships professionally. Business Development Consulting — we work alongside your leadership to identify growth opportunities, evaluate market entry strategies, and develop practical implementation roadmaps.

We also provide Contract Management support, assisting businesses in drafting, reviewing, and administering commercial agreements to reduce legal and operational risk. Our Risk Management Advisory service identifies operational and financial risks and helps you build mitigation plans that protect your business continuity. For smaller and growing businesses, we offer dedicated Business Mentorship programmes designed to accelerate capability development and foster sustainable entrepreneurial skills.

Administrative & Support Services

Effective administration is the backbone of every successful organisation. Our Administrative and Support Services provide businesses with the professional back-office capabilities they need to operate smoothly, remain compliant, and manage their people effectively — all without the overhead costs of building large internal departments.

Secretarial and Document Management: we handle correspondence, filing, records management, and document processing with meticulous attention to accuracy and confidentiality. Our team manages incoming and outgoing communications, maintains organised filing systems, and ensures documents are processed and distributed according to your internal protocols.

Human Resources Administration: from recruitment coordination and employee onboarding to performance management support and termination procedures, we manage the full HR lifecycle. We ensure your employment practices align with the Basic Conditions of Employment Act, the Labour Relations Act, and relevant sector-specific regulations.

Payroll Coordination: we manage accurate and timely payroll processing, including UIF submissions, PAYE calculations, IRP5 preparation, and employee payslip distribution. Financial Record-Keeping: our administrative specialists maintain organised financial records, assist with accounts payable and receivable tracking, and support your accounting team with organised data management. Compliance Reporting: we prepare and submit statutory reports including CIPC annual returns, SARS submissions, and any regulatory filings required by your industry.

Waste Management & Remediation Services

South Africa's regulatory environment for waste management has become increasingly stringent, and businesses that fail to comply with the National Environmental Management: Waste Act (No. 59 of 2008) and related legislation expose themselves to significant legal and reputational risk. CEI Business Investment's Waste Management and Remediation division helps businesses meet their environmental obligations confidently and responsibly.

General Waste Management: we coordinate the collection, segregation, transportation, and lawful disposal of general business waste including paper, plastics, glass, metals, and organic materials. Our solutions are designed to minimise landfill contributions through recycling initiatives and responsible disposal partnerships.

Hazardous Waste Handling: for businesses that generate hazardous waste — including chemicals, electronic waste, medical waste, and industrial by-products — we provide specialist handling, packaging, manifesting, and disposal services in compliance with all applicable environmental regulations.

Site Remediation: where contamination has occurred, our remediation services provide assessment, remediation planning, execution, and post-remediation monitoring to restore sites to safe, compliant condition. Environmental Compliance Advisory: we help businesses understand their obligations under South African environmental law and develop policies and procedures to ensure ongoing compliance. Waste Audit Services: our waste auditors conduct thorough assessments of your waste streams, quantifying volumes, identifying cost reduction opportunities, and developing waste minimisation strategies aligned with your sustainability goals.

Corporate Compliance & Regulatory Affairs

Maintaining compliance in South Africa's dynamic regulatory environment is one of the most time-consuming challenges facing business leaders today. Our Corporate Compliance and Regulatory Affairs service takes this burden off your desk and places it in the hands of experienced compliance specialists.

CIPC Compliance: we manage all Companies and Intellectual Property Commission filings, including annual returns, director updates, share register maintenance, and special resolutions. SARS Tax Compliance: our team assists with tax registration, VAT returns, income tax submissions, and SARS correspondence, ensuring your business remains in good standing with the tax authority. B-BBEE Advisory: we provide guidance on B-BBEE scorecard management, verification preparation, and empowerment strategy development to enhance your competitive positioning in South Africa's transformation agenda.

Industry Licensing: we assist businesses in obtaining and renewing the licences, permits, and registrations required to operate legally in their industry. Municipal and Provincial Compliance: we navigate local government requirements, including business licences, zoning compliance, and council-specific permits. Employment Equity Reporting: we assist designated employers in preparing and submitting their Employment Equity Reports in compliance with the Employment Equity Act.

Facilities & Operations Management

Your physical business environment has a direct impact on productivity, employee wellbeing, and client impressions. CEI Business Investment's Facilities and Operations Management service ensures your premises are professionally managed, maintained, and optimised for operational effectiveness.

Building Maintenance Coordination: we coordinate all maintenance activities including electrical, plumbing, HVAC, and structural repairs, managing service providers and ensuring work is completed to standard and on schedule. Vendor and Supplier Management: we identify, onboard, and manage your facility-related suppliers, negotiating service level agreements and monitoring performance to protect your interests.

Health and Safety Compliance: we help you develop and implement health and safety policies and procedures that comply with the Occupational Health and Safety Act, reducing your liability and protecting your employees. Asset Management: we track, maintain, and report on your business assets, ensuring accurate records for financial reporting and insurance purposes. Office Management Support: for businesses that require on-site administrative presence, we provide office management support that covers reception, logistics, consumables procurement, and day-to-day operational coordination.